E-governance refers to the use of digital technologies by governments to deliver public services efficiently and transparently. It allows citizens to access information and services online, reducing delays and corruption.
E-governance improves citizen engagement, accountability, and administrative efficiency.
Types of E-Governance:
- G2C (Government to Citizen): Online tax filing, digital certificates
- G2B (Government to Business): Business registrations, licenses
- G2G (Government to Government): Inter-departmental data sharing
Examples:
- Online passport and driving license services
- Digital payment of utility bills
