E-governance refers to the use of digital technologies by governments to deliver public services efficiently and transparently. It allows citizens to access information and services online, reducing delays and corruption.

E-governance improves citizen engagement, accountability, and administrative efficiency.

Types of E-Governance:

• G2C (Government to Citizen): Online tax filing, digital certificates
• G2B (Government to Business): Business registrations, licenses
• G2G (Government to Government): Inter-departmental data sharing

Examples:

• Online passport and driving license services
• Digital payment of utility bills